Information about how to prepare your travel...
All the information about formalities and safety instructions
Check-in opens from 1.5 hours (for flights operated by ATR) to 2 hours (for flights operated by A319 and B737) before take-off.
Airport check-in closes 30 minutes before departure. (check-in deadline may be modified without notice)
Check-in to your final destination is possible (providing an agreement between the affected airlines). Please ask at check-in desk.
Online check-in is possible 24 hours to 60 minutes before departure by connecting to the airline's website. Passengers using this service may get their ticket, choose (or modify) their seat, check-in escorts and print their boarding cards.
When arriving at the airport passengers may proceed to the baggage drop off desk.
Some advice before check-in
Refer as well to the Safety instructions part of the passenger guide to get information on goods prohibited to carriage.
Contact your airline for information on weight limits for hold baggage. Make sure that the total weight of your baggage does not exceed your allowance, which can be checked on your flight ticket. Limitations might vary from one airline to another: Be aware when connecting flights.
If you're luggage is overweight, you may be asked to pay extra fees.
Each piece of baggage must not weigh more than 32kg.
Your baggage must not exceed 300 centimeters (height+ length +width).
We strongly advise you to lock your baggage. You may feel more comfortable to carry a rigid suitcase with a keylock or a code.
Oversized baggage (bicycle, golf clubs, surf boards, musical instruments, …) will be checked-in at the same desk as your regular baggage. Nevertheless, their transport is subject to specific agreement from the airline and a fee may apply. You can get further information from your airline or from your travel agency.
Your cardboard boxes and any unusual wrapping will be checked-in at the same desk as your regular luggage. Nevertheless, the transport of these particular items is subject to specific agreement from your airline and a fee may apply. Your airline will exceptionally accept an unusual wrapping.
The airline and the airport cannot be held responsible for any damage of a cardboard box which does not bear the normal resistance of a regular luggage.
Sports equipment will be checked-in at the same desk as your regular baggage. Nevertheless, their transport is subject to specific agreement from the airline and a fee might be assessed. You may get further information from your airline or from your travel agency.
Your hand luggage is essential as it will contain all the items necessary to your flight (medical treatments, toiletry or what you need for your baby).
Check-in and controls prior to boarding will be made easier and faster if you have carefully packed your hand luggage.
Your baggage must not exceed 115 centimeters (height+ length +width).
Weight limits vary according to destinations:
These limits are subject to changes depending on the airline's policy. Please check with your travel agent or your airline.
The following objects may be carried in the cabin of the aircraft:
The following objects are forbidden in the cabin:
In case of any doubt, put the relevant object in your hold baggage.
Exemptions:
For further information, please contact your airline or the airport.
Do not leave your baggage unattended, even for a short time. They might get suspicious and might be destroyed. Inform the airport staff of any unattended luggage or parcel.
Do not accept a baggage or an object from fellow passengers.
The check contains several steps
In case of loss, delayed or damaged baggage, we kindly ask you to contact the baggage service in the baggage claim area.
Make sure not to lose the baggage label which was given to you by the airport staff in the check-in area. In case of litigation you will be asked to provide it.